Global AWS outage impacting Extension for Jira Service Management Cloud

Incident Report for Deviniti Cloud Apps

Resolved

This incident has been resolved.

Posted Oct 21, 2025 - 08:24 CEST

Identified

Global AWS outage has caused widespread service disruptions across multiple platforms, including Atlassian products. As a result, Extension for Jira Service Management Cloud may experience limited functionality or performance issues.

Our team is closely monitoring the situation and will provide updates as soon as new information becomes available.

Posted Oct 20, 2025 - 15:45 CEST

This incident affected: Extension for JSM Cloud (Extension for JSM).