Monitoring - We have deployed fixes for the majority of the reported issues. Our team is now focused on resolving a few remaining edge cases to ensure full stability. We will provide another update as soon as we have more information.
Jan 30, 2026 - 16:50 CET
Identified - The issue has been identified, and we are currently working on the fix.
Jan 30, 2026 - 13:56 CET
Investigating - We are currently investigating an outage for the Issue Templates app. Affected functionalities: - Structure creation, - Issue linking, - Automation and REST API issue creation.
Jan 30, 2026 - 09:38 CET
Extension for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
Extension for JSM
Operational
90 days ago
100.0
% uptime
Today
Issue Templates Cloud
Degraded Performance
90 days ago
99.9
% uptime
Today
Issue Templates
Degraded Performance
90 days ago
99.9
% uptime
Today
Requirements & Test Management for Jira Cloud
Operational
90 days ago
100.0
% uptime
Today
Requirements & Test Management for Jira Cloud
Operational
90 days ago
100.0
% uptime
Today
Dynamic Forms for Jira Cloud
Operational
90 days ago
100.0
% uptime
Today
Dynamic Forms for Jira Cloud
Operational
90 days ago
100.0
% uptime
Today
Queues for JSM Cloud
Operational
90 days ago
99.9
% uptime
Today
Queues for JSM
Operational
90 days ago
99.9
% uptime
Today
My Requests Extension for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
My Requests Extension for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
Azure AD Attributes Sync for Jira
Operational
90 days ago
100.0
% uptime
Today
Azure AD Attributes Sync for Jira
Operational
90 days ago
100.0
% uptime
Today
Actions for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
Actions for JSM
Operational
90 days ago
100.0
% uptime
Today
Issue Sync Pro
Operational
90 days ago
100.0
% uptime
Today
Issue Sync Pro
Operational
90 days ago
100.0
% uptime
Today
Theme Extension for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
Theme Extension for JSM Cloud
Operational
90 days ago
100.0
% uptime
Today
SLA Time Management
Operational
90 days ago
100.0
% uptime
Today
SLA Time Management
Operational
90 days ago
100.0
% uptime
Today
AI Ticket Assistant
Operational
90 days ago
100.0
% uptime
Today
AI Ticket Assistant
Operational
90 days ago
100.0
% uptime
Today
Workflow Building Blocks for Jira
Operational
90 days ago
100.0
% uptime
Today
Workflow Building Blocks for Jira
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 1, 2026
No incidents reported today.
Jan 31, 2026
No incidents reported.
Jan 30, 2026
Unresolved incident: Temporarily degraded performance due to Forge migration.
Resolved -
This incident has been resolved.
Jan 26, 12:29 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 22, 14:54 CET
Identified -
The issue has been identified, and the fix is being implemented.
Jan 22, 12:13 CET
Investigating -
We have detected that there has been an active incident affecting the Issue Templates for Jira app. It regards the performance of the direct links feature. We will continue to investigate the cause of this incident and provide another update within 2 hours.
Jan 22, 10:27 CET