Monitoring - The production version is now deployed, and no issues are expected. All functionalities should be working as usual.
Apr 01, 2025 - 14:14 CEST
Apr 01, 2025 - 14:14 CEST
Identified - Our team has identified a potential issue. We released an update aimed at preventing application crashes. However, some users may experience issues with the visibility of the right sidebar.
We are working to resolve this matter and will provide further updates as progress is made.
Apr 01, 2025 - 09:59 CEST
We are working to resolve this matter and will provide further updates as progress is made.
Apr 01, 2025 - 09:59 CEST
Investigating - We have identified an ongoing incident impacting the Extension for the JSM application. Users may encounter difficulties with certain functionalities, including the loading of dynamic fields and the request details view on Customer Portal.
The issue has been recognized, and we are actively engaged in investigating the matter.
Mar 31, 2025 - 08:54 CEST
The issue has been recognized, and we are actively engaged in investigating the matter.
Mar 31, 2025 - 08:54 CEST
Update - We are continuing to work on a fix for this issue.
Mar 26, 2025 - 13:11 CET
Mar 26, 2025 - 13:11 CET
Identified - We have detected an active incident affecting the Issue Templates for Jira Cloud app. Users may experience issues with some functionalities, including template selection and variable population.
Our Development Team has identified the root cause and is already releasing fixes incrementally. One of the key areas affected was the UI Modification feature, which has now been addressed. However, if the problem still persists on your end, we recommend the following steps:
- Reopen the UI Modification & field on create screen settings and re-enable the feature for all required projects
- Wait for the configuration to fully save before closing the window
You can find instructions here: https://deviniti.com/support/addon/cloud/issue-templates/latest/create-from-template/
We’re continuing to monitor the situation closely and will provide further updates as needed. Thank you for your continued patience and understanding!
Mar 24, 2025 - 13:48 CET
Our Development Team has identified the root cause and is already releasing fixes incrementally. One of the key areas affected was the UI Modification feature, which has now been addressed. However, if the problem still persists on your end, we recommend the following steps:
- Reopen the UI Modification & field on create screen settings and re-enable the feature for all required projects
- Wait for the configuration to fully save before closing the window
You can find instructions here: https://deviniti.com/support/addon/cloud/issue-templates/latest/create-from-template/
We’re continuing to monitor the situation closely and will provide further updates as needed. Thank you for your continued patience and understanding!
Mar 24, 2025 - 13:48 CET
Extension for JSM Cloud
Under Maintenance
Extension for JSM
Under Maintenance
Issue Templates Cloud
Under Maintenance
Issue Templates
Under Maintenance
Requirements & Test Management for Jira Cloud
Operational
Requirements & Test Management for Jira Cloud
Operational
Dynamic Forms for Jira Cloud
Operational
Dynamic Forms for Jira Cloud
Operational
Queues for JSM Cloud
Operational
Queues for JSM
Operational
My Requests Extension for JSM Cloud
Operational
My Requests Extension for JSM Cloud
Operational
Azure AD Attributes Sync for Jira
Operational
Azure AD Attributes Sync for Jira
Operational
Actions for JSM Cloud
Operational
Actions for JSM
Operational
Issue Sync Pro
Operational
Issue Sync Pro
Operational
Theme Extension for JSM Cloud
Operational
Theme Extension for JSM Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.